We accept PayPal for all eBay orders.
Please note that PayPal eChecks may take between 2 and 5 business days to clear. Payment has to be made within 2 days after purchase.
Sales Tax - We are required to collect 6.00% sales tax for items shipped to Michigan.
We want that you get your items fast! All items are shipped out the next business day after cleared payment. Sometimes orders are shipped out the same business day. Most orders are shipped with Delivery Confirmation™ (tracking number).
Items shipped within the US are shipped via USPS First Class (3-5 business days), Priority Mail (2-3 business days) or UPS. We will ship to PayPal provided addresses ONLY.
We combine shipping and offer you great shipping discounts for purchasing multiple items from PepDogs shipped to the same location. Please note, that we can only provide this discount to purchases that are made within a 2 day period and are paid in one payment.
We ship worldwide. Average shipping time is 3-4 weeks (shipping time varies). Please note that international shipping can take up to 6 weeks to arrive. Packages will be usually delivered by your local postal service in your destination country (exceptions may apply). Taxes, Duties, Customs Fees and any other fees that may be due upon receipt of your shipment are not included in the item price or shipping cost. They are the responsibility of the buyer.
You may return an item for refund of purchase price within 14 days of receipt. We can only refund you after we received the returned item. Shipping costs (to or from) cannot be refunded. We will not accept returns of items that have been used, without being in the original packaging unopened or without tags attached to the item or damaged by the purchaser. If your item arrived damaged or defective, please contact us immediately after receipt so that we can arrange a replacement or a return of the item for a full refund. If you are not satisfied with the item or the item arrived damaged or defective, the item has to be returned in the original manufacturer packaging (including any accessories) the item came with. For returns that were FREE Shipping a 15% restocking fee will be deducted from your refund.